What we do

A fully-funded support programme for UK-based financial service providers, we support SME and mid-tier businesses with the adoption of innovative products and processes.

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About our programme

Focused on boosting the UK financial services sector's impact and global competitiveness, we bring a clear understanding of what drives innovation and what holds it back.

User and stakeholder experiences are at the heart of our approach. By tackling the root causes of market issues and organisational barriers that slow down innovation, we aim to improve access to financial services for all.

Why this is important

Limited access to financial services across certain UK communities and regions is not only damaging to specific individuals, it hinders economic growth.

The way people engage with financial services has undergone significant transformation, and an evolving regulatory and technological environment has left vulnerable communities particularly impacted.. As a result, breaking free from poverty is becoming more challenging, with social divides increasing.

We partner with financial service firms, supporting them to navigate this changing environment and find opportunities to increase access to their services, connecting underserved communities to the financial services they need, while supporting growth to their business.

Wider Programmes

We are part of a programme called Next Generation Professional and Financial Services, delivered by Innovate UK and ESRC (Economic and Social Research Council).

This programme aims to help professional service sectors, including accounting and law, and the financial service sectors, including insurance, lending, advisory and payment services, develop and use digital technologies.