Podcasts
Listen to podcast content about financial inclusion, skills development and more.
The Edge of Finance
This three-part series explores what happens when financial systems exclude the people who need them most - and what it takes to rebuild them.
Hosted by Joyann Boyce and Aimeé Skinner, the podcast pairs lived experiences of financial exclusion with conversations with banks, funders, and product leaders to show how inclusion drives innovation.
Whether you’re an entrepreneur, policymaker, or building financial services, it will change how you think about access, equity, and the future of finance.
Episode 1 - Fear of Finding Out
An in-depth look into the barriers underserved entrepreneurs face in accessing financial services. Aimed at surfacing unseen challenges and lived experiences, with representation from entrepreneurs and financial institutions.
Episode 2 - System Says No
A conversation with marketing and communications professionals from financial institutions on how inclusive messaging is developed, the challenges involved and examples of good practice.
Episode 3 - Universal Design
Exploring how designing financial services for accessibility and inclusion from the ground up creates better experiences for everyone, not just those with specific needs.
Inclusive Marketing Case Studies
Three in-depth interviews brought to you by Joyann Boyce and Aimee Skinner on behalf of the Future Finance project.
Each conversation is with a special guest from a financial institution or fintech that has implemented inclusive change.
Interview 1 - Penny
Interview 1 welcomes David Henderson from Penny with the conversation focusing on internal culture and inclusive strategy.
Interview 2 - Darlington Credit Union
Interview 2 welcomes Jo Price from Darlington Credit Union with the conversation focusing on clear communication and empathy in customer messaging.
Interview 3 - GR Finance
Interview 3 welcomes Steven Wright from GR Finance with the conversation focusing on using customer insight to inform inclusive language.
Episode 2 - System Says No
A conversation with marketing and communications professionals from financial institutions on how inclusive messaging is developed, the challenges involved and examples of good practice.
Episode 3 - Universal Design
Exploring how designing financial services for accessibility and inclusion from the ground up creates better experiences for everyone, not just those with specific needs.
Episode 1 - Fear of Finding Out
An in-depth look into the barriers underserved entrepreneurs face in accessing financial services. Aimed at surfacing unseen challenges and lived experiences, with representation from entrepreneurs and financial institutions.
The Edge of Finance
This three-part series explores what happens when financial systems exclude the people who need them most—and what it takes to rebuild them.
Hosted by Joyann Boyce and Aimeé Skinner, the podcast pairs lived experiences of financial exclusion with conversations with banks, funders, and product leaders to show how inclusion drives innovation.
Whether you’re an entrepreneur, policymaker, or building financial services, it will change how you think about access, equity, and the future of finance.